5. Facilitate service to internal and external clients:

Provide customer service and customer service and using applications (software and hardware) for customer satisfaction taking into account company standards.

Resultado de imagen para servicio al cliente

6. Organization of corporate events
Organize administrative events taking into account the type of event, protocol, and means of dissemination.
Resultado de imagen para organizacion de eventos empresariales
7. Understand English texts: 
Understand the vocabulary, identify the main idea of ​​a sentence, be able to read short texts find vocabulary. expressions in (brochures, ads and web pages), communicate in simple and everyday tasks and make very brief social and practical changes with sufficient vocabulary to perform An exhibition all this in technical English.



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Training program

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SENA offers the program with all technological and cultural tools innovative methodologies, competencies according to the trends, changes and needs of the business sector. COMPETENCES: 1. Production of documents: Identify functions and procedures within the organization, write documents applying grammar rules and current rules for the presentation, typing and transcribing texts with available technologies with excellent dexterity. 2. Organization of documents: Receive, dispatch and preserve physical and digital documentation in accordance with current organizational and legislative policies 3. Support the accounting system: To prepare commercial and accounting documentation, to account the operations of the company and to generate reports to verify the accounting operations, all this taking into account the accounting and commercial standards. 4. Process Information: Identify the information needs of the administrative unit, compile the informat
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